Terms and Conditions - Hedge Trimming Eltham

Introduction

Welcome to our Hedge Trimming services in Eltham. These Terms and Conditions govern your use of our services. By hiring our services, you agree to comply with and be bound by the following terms.

Definitions

Client: The individual or entity engaging our hedge trimming services.
Service Provider: Our company offering professional hedge trimming in Eltham.
Agreement: This document outlining the Terms and Conditions.

Services Offered

We provide comprehensive hedge trimming services, including:

Shaping and trimming hedges to enhance aesthetic appeal.
Removing overgrown branches and foliage.
Ensuring the health and longevity of your hedges.
Cleaning up debris post-trimming.

Booking and Scheduling

Clients can schedule hedge trimming services by contacting us through our designated channels. We strive to accommodate your preferred timing, subject to availability.

Confirmation

Upon booking, a confirmation will be sent to the client detailing the service date, time, and any specific instructions.

Payment Terms

Our payment terms are designed to provide clarity and convenience:

Pricing: All services are priced based on the size and complexity of the hedge, as well as the time required.
Payment Methods: We accept various payment methods including credit/debit cards, bank transfers, and cash.
Due Dates: Payments are due upon completion of the service unless prior arrangements have been made.
Late Payments: Late payments may incur a surcharge as specified in your invoice.

Cancellation Policy

We understand that circumstances may change. Our cancellation policy is as follows:

Notice Period: Cancellations must be made at least 24 hours before the scheduled service.
Fees: Cancellations made less than 24 hours in advance may incur a cancellation fee.
Rescheduling: We strive to accommodate rescheduling requests based on availability.

Liability

Our liability is limited to the extent of the services provided. We take all reasonable measures to ensure the safety and quality of our work; however, we are not liable for:

Pre-existing conditions of the hedge.
Damages resulting from unforeseen circumstances.
Indirect or consequential damages arising from the use of our services.

Warranty and Guarantee

We stand by the quality of our hedge trimming services:

Workmanship Guarantee: We guarantee that our work will be performed professionally and to a high standard.
Health of Hedges: While we strive to promote the health of your hedges, natural factors affecting plant health are beyond our control.

Client Responsibilities

To ensure a smooth service experience, clients are expected to:

Provide clear access to the areas to be serviced.
Inform us of any specific requirements or concerns regarding the hedges.
Ensure that pets and children are kept away from the work area during service.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any data collected during the booking and service process is used solely for the purpose of providing our services and will not be shared with third parties without your consent.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Eltham is located. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.

Acceptance of Terms

By engaging our hedge trimming services in Eltham, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.